Thursday, May 23, 2013

How to Clear CiscoWorks Syslog

Core issue

CiscoWorks might not run if the size of the Syslog.log or syslog_info file is huge.

Resolution

To resolve this issue, perform these steps:

  • For Windows:
    1. Open a command prompt.
    2. Issue the net stop crmdmgtd command.
    3. Go to Settings > Control Panel > Administrative Tools > Services and stop the CWCS syslog service.
    4. Delete the syslog.log file found under $NMSROOT\log\ directory, where $NMSROOT is the CiscoWorks installation directory. By default it is C:\Program Files\CSCOpx\log.
    5. Restart the CWCS syslog service.
    6. In the command prompt, issue the net start crmdmgtd command.

No comments:

Post a Comment