How to Clear CiscoWorks Syslog

Core issue

CiscoWorks might not run if the size of the Syslog.log or syslog_info file is huge.

Resolution

To resolve this issue, perform these steps:

• For Windows:
  1. Open a command prompt.
  2. Issue the net stop crmdmgtd command.
  3. Go to Settings > Control Panel > Administrative Tools > Services and stop the CWCS syslog service.
  4. Delete the syslog.log file found under $NMSROOT\log\ directory, where $NMSROOT is the CiscoWorks installation directory. By default it is C:\Program Files\CSCOpx\log.
  5. Restart the CWCS syslog service.
  6. In the command prompt, issue the net start crmdmgtd command.

• For Solaris:
  1. Open the command line.
  2. Execute /etc/init.d/dmgtd stop.
  3. Execute cp /dev/null /var/log/syslog_info.
  4. Execute /etc/init.d/dmgtd start 
  
  
    Credit : - Problem running Cisco Works and the Syslog.log or syslog_info file keeps growing